Last Updated: 25/11/2025

1. Introduction

Welcome to Parakai Honey. This website (https://www.parakaihoney.co.nz/) is owned and operated by Parakai Honey ("us", "we", or "our").

These Terms and Conditions govern your access to and use of our website, including any content, functionality, and services offered on or through the website. By accessing or using our website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not access or use the website.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

4. Products and Pricing

• Product Information: We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

• Pricing: All prices are in New Zealand Dollars (NZD) and are inclusive of Goods and Services Tax (GST) where applicable. We reserve the right to change prices for our products at any time without prior notice.

• Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.

5. Order and Acceptance

When you place an order through our website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in the product or pricing information, or problems identified with your payment method.

Your order is deemed accepted by us once we send you a confirmation email. The contract of sale is formed at the point we send this confirmation.

6. Payment

We accept payment via the methods specified at checkout (e.g., credit/debit card, PayPal, etc.). You represent and warrant that you have the legal right to use any payment method you provide.

All payments are processed securely by our third-party payment processors. We do not store your full credit card details on our servers.

7. Shipping and Delivery

Please refer to our separate [Shipping Policy] for detailed information on shipping methods, delivery times, and costs.

8. Returns, Refunds, and Exchanges

Please refer to our separate [Returns and Refunds Policy] for detailed information on our procedures for returns, refunds, and exchanges.

9. Intellectual Property

The entire content of this website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Parakai Honey or its content suppliers and is protected by international copyright and trademark laws.

The "Parakai Honey" name and logo, and all related product and service names, are our proprietary trademarks. You may not use these marks without our prior written permission.

10. User Comments, Feedback, and Other Submissions

If you send us specific submissions (e.g., contest entries, customer reviews, creative ideas, suggestions) without a request from us, we may use, copy, publish, and distribute such content for any purpose without compensation to you. We are under no obligation to maintain comments in confidence, to pay compensation, or to respond to any comments.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. They will not contain libellous or otherwise unlawful material or computer viruses. You will not use a false email address, impersonate any person, or otherwise mislead us or third-parties as to the origin of any comments.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review our [Privacy Policy] to understand our practices.

12. Prohibited Uses

You are prohibited from using the site or its content:

• For any unlawful purpose.

• To solicit others to perform or participate in any unlawful acts.

• To violate any international, federal, or provincial regulations, rules, laws, or local ordinances.

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

• To submit false or misleading information.

• To upload or transmit viruses or any other type of malicious code.

• To collect or track the personal information of others.

• For any obscene or immoral purpose.

• To interfere with or circumvent the security features of the Service.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

In no case shall Parakai Honey, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products procured using the service.

14. Indemnification

You agree to indemnify, defend, and hold harmless Parakai Honey and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand. You submit to the non-exclusive jurisdiction of the courts located in New Zealand for the resolution of any disputes.

16. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

17. Contact Information

Questions about the Terms and Conditions should be sent to us at: info@parakaihoney.co.nz